Bests & Worsts Reviews from Amazon

I'm going to be honest and blunt in this review, the previous product (Blue HRM) had some issues and failed on me. I wrote a long detailed letter to Wahoo Fitness (based in Atlanta) and they sent me a FREE upgrade TICKR Chest Strap unit. So immediately the Customer Support Division gets a huge 5 star from me. Being that I have used the previous Blue version the Polar H7, the Garmin Forerunner and the Scosche Rhythm armband. I think I'm qualified to give an everyday user review of this new product. 1. Wahoo took all the lessons from the Blue and applied it to the TICKR, most important these. They gave the unit two small LED lights that tell you if your connected to a device via bluetooth and when its hitting on a heartbeat. So needed, most units you dont know what the status is of the unit, on? not connected? dead battery? This is solved with the lights, so smart. 2. The output transmission is even more OPEN Source, there are a lot of Heart rate monitors that force you to use their software or receivers. The new TICKER works with all the big iPhone Apps that I use such as MapmyRide, Strava, Digifit these apps grap and sync with this new unit with no problem. The previous Blue unit would not sync up with the Gym Equipment at my local LA fitness, this one does. That is something I allways liked with the Polar unit, and lost with the Blue but now the TICKR is connecting no problems. 3. The previous Blue unit ate up batteries on me, I was a heavy user and I understand it might have just been me. The new TICKR has yet to run out of steam, I did open the back up to see how the battery is mounted. This was a major change in design, the previous Blue had no way to get the battery out without having to slap the unit to get it to unseat. The TICKER battery just pops out no problem, and I did not see a diagram in the watch that instructs you to flip it over to reset the unit. I think its no longer needed. Face it, you will need to eventually have to change the $2 battery its good they made it easier to do. If I had to change anything about the product, I would want a chest strap that didn't hold moisture, putting on a cold strap that just may stink is gross. Also I wish they would sell it with some kind of hard plastic case. I have not tried their software App, but will download it today, but since it will latch onto all the major GPS/Tracking & Fitness apps I don't see the use, all my data is stored and i don't want to change what I like already. So, in a nutshell this TICKR upgrade proves the company recognizes and responds to their customers, the Support is awesome, the compatibility with phone apps and gym equipment is seamless. It just works, no headaches.