179
people found this helpful, as of 2023
ranked #192,093 most helpful
out of 571,544,897 reviews
★★★★☆
Good product and great customer service!
We have two (now three) Allen trailers, the double child and the single trailer. The double trailer we were really happy with, but the cloth seat and drink pouches split at the seams after about 4 months/few hundred miles of use with just one child riding in it, so we contacted Allen customer service via their website. Really prompt reply from customer service and they replaced the double wagon after we emailed pics of the damage and receipt- thus the fourth star. Very impressed with their attentiveness and replacing whole unit.
