Bests & Worsts Reviews from Amazon

Decided to try out the Amazon refurbished program and purchased this phone. The seller was called: LTE Warehouse. -The phone arrives in a white box, with some bubblewrap and the charger+usb cable. The phone itself has a plastic protective cover on the front and back. On first inspection, the phone looked spotless, the only noticeable scuffs were on the metal ring around the rear camera glass. -On turning it on, the phone was ready to be setup, the sim card I used worked and there was no iCloud lock on the device. The battery was at 90% charge when I turned it on. -Once setup, I checked out the model number which is MKQT2VC/A for anyone interested. I also went ahead and checked the battery cycle and life. Using a program called Coconut Battery on Mac, the battery showed 128 cycle counts (not great), however the battery charge capacity was 1713 out of 1715mAh (which is what a brand new battery should be), so overall the batter is in excellent condition, and the cycle count probably is not resetting or was not reset. -Upon a closer inspection of the exterior, there are a few more scuffs, especially on the grey plastic parts that hold the rear frame together. There are a few scratches here and there, but nothing too bad. So for this it loses half a star of rating. I think if the phone is sold as excellent, it should come with: brand new screen, outer shell, battery and be tested. In this case, it appears as if the battery and screen are new, but the exterior shell is in good condition but not new. -Another place this loses half a star (to be generous) is the charger and cable. I'm almost certain they are fake, and would have preferred generic or a different brand to apple, rather than getting something that has apple branding on it but is fake. The text on the charger and cable are blurred and hard to read. It's missing the green dot, there are no holes in the metal prongs (to hold it in place when plugged into a socket), etc. All in all, so far the phone is going well, hopefully I don't run into any surprises down the line. I think Amazon should clarify what the different conditions of the phones sold are, and what checklist a certified refurbished phone should be able to tick, to be sold by them.