1,489
people found this helpful, as of 2023
ranked #4,970 most helpful
out of 571,544,897 reviews
★★★★☆
Cutter can jam.
Originally, I really liked the can opener. No Sharp edges and it opened every can without any problems.
Two months later, it will not open ANY cans. Absolutely none, even after (what I thought was) a thorough cleaning.
I will soon contact Hamilton Beach for repair or replacement under product warranty. We will see what happens.
Update: I carefully read the warranty and found that I am responsible for shipping BOTH ways for repair or replacement. The shipping would undoubtedly be more that the cost of the can opener. Truly not worth it. I suspect that is why Hamilton Beach wants us to pay for the shipping - so that they don't have to replace or repair a defective product.
Buy another Hamilton Beach product? I don't think so. And I don't think that anybody should. I have since rethought this statement.
UPDATE: I realized that I have overreacted and have changed my review from 1 star to 4 stars. A thin piece of metal from opening a can jammed the cutter wheel and kept the cutter from turning. The can opener then stopped working. I removed the four screws at the back of the opener and removed the front. Then I removed the screw holding the circular cutter. This allowed some wiggle room for the cutter, but I was unable to remove the cutter. I cleaned out around the cutter (top and bottom), lubricated around the cutter (top and bottom), and then reassembled. It works now. You would think that Hamilton Beach would post something about this problem.
The reason for 4 stars, rather than 5, is their return policy.
December 2017 · Home and Kitchen · verified purchase