Bests & Worsts Reviews from Amazon

This is our second Bunn coffeemaker and we're pleased with it. But if you're planning on buying it, here's a couple of important things to be aware of: 1. In the manual, there's a phone number to call to order a free "flow restrictor" piece that you swap out on the spray head. Do this, it's very important. First of all, the stock machine wastes coffee and requires the taller Bunn filters. The coffee comes out really fast, but it pushes a lot of the grounds up against the wall of the filter, making for weaker coffee and requiring taller filters - which isn't necessarily bad but they're not as readily available as regular filters. If you just drink regular, coarse ground coffee you may not care. But if you really want to get the full flavor out of your coffee, like we do, then changing out the spray head takes care of that. It makes the brew time slightly longer, but a negligible amount. The difference in flavor and the ability to use regular filters makes it worthwhile. (FYI, we had to do the same thing with our previous Bunn, the one with the silver double-sided tank, so I half expected to have to do it again, but I was surprised that Bunn just doesn't include the piece, or make it a permanent switch. We called them and in 2 days it was in the mailbox, so they're aware of the demand for it.) 2. On this model, compared to the other, the heater plate doesn't have any raised part to hold the pot in place, so it can slide out easily. Just make sure you don't knock into it while brewing or it could slide too far to one side and make the coffee miss the hole in the pot. Also, the pot shape is a little awkward compared to the other model. It has a little tongue on the top of the lid so that when you pour a cup of coffee it doesn't drip. That works nicely, but it takes some getting used to when you're pouring the water in the brewer. I guess this is why they sell that little pitcher, to avoid that. But in the larger scheme of things it's not that big a deal. 3. Where you pour the water: This model has a door that lifts, while the other model slides open sideways. No big deal, but if you have it beneath cabinets like we do, you may have to pull the machine forward a little more to get the water in. No big deal. 4. The filter basket on this model is definitely thinner and a little more cheap feeling than the other model. Again, no big deal, but don't be surprised. It does what it's supposed to, but it's not very ergonomic like the other one was. 5. Aside from being a little awkward, the pot itself is also a little thinner and lighter than the other model. I'm always careful anyway, but I have a feeling this one would be more susceptible to breaking than the other model. I may get a spare, just in case. So bottom line, if you like coffee brewed fast, this is a great machine. No clock or timer or lights or anything like that, just coffee on demand. Just be aware that (a) it has to be plugged in and "on" all the time to keep the water reservoir hot (that's how you get the coffee so fast) and (b) if you like really flavorful coffee you'll have to call in for the free spray head. But they give you a bunch of tall filters in the box, so you can use the machine while waiting for the part to come in the mail. We've only been using this machine for a week or two, and so far it works great. Our other Bunn lasted two years before it started to leak, and wound up leaking so much water that it became unsafe. Hopefully this one will last longer.