Bests & Worsts Reviews from Amazon

We purchased this product early in an (endless) process of renovating a home. When we ultimately took out of the box, 7 or 8 months after purchase, the display was cracked down the center from top to bottom. Ooops! The manufacturer sent a technician to evaluate. A week later the technician arrived with a new display, essentially 99% of the unit. The manufacturer covered 100% of the cost including installation. Amazing service in any case but especially with the delayed damage report. The picture quality amazes me each time I turn it on. People appear... at least to me... 3 dimensional. My guess is the size combined with curved surface provide the effect. Watching golf or baseball is an entirely new experience. Samsung includes a unit into which all connections are made. The unit then plugs to the backplane with several feet of cord so that only one connection is made to the unit itself... no dangling wires... very clean installation. Samsung technical support easily reachable, knowledgeable, and pleasant to converse with (how often does that happen!). 110% satisfied with the results and the service. I paired the unit with a Sonos sound bar .. which doubles as a wireless internet connected speaker for music, etc.