Bests & Worsts Reviews from Amazon

2nd NOTE: This is really strange. This review would NOT post under my Kindle Fire 10 HD tablet purchase but it did post under the tablet case purchase. What's going on, Amazon? NOTE: I've been trying to post this review of my new Kindle Fire HD 10 since Wednesday, October 30th, with no luck posting it under the order for the Kindle Fire itself, so I am trying to post it here... My Kindle Fire HD 10, 9th Generation arrived today, just as my previous Kindle Fire 7 HDX, 3rd Generation's battery finally died two days ago. So far, after 4 hours of troubleshooting 2 software issues, and opening 2 tickets with tech support, I am enjoying what does work. Here are the 2 issues which will probably occur with your Fire HD 10 too, if you use the Silk Browser and restore from a cloud backup from a previous Kindle Fire. Also a problem if you have an AOL email account and use the Kindle Fire Email App. #1. I restored the apps, bookmarks, etc from my stored Kindle Fire 7 HDX backup on the Amazon Cloud to this new Kindle Fire HD 10. The Silk Browser proceeded to load all of my Silk Bookmarks under "Bookmarks" and also under "Favorites". This creates a huge problem inside the Silk Browser which continues to crash and becomes downright unresponsive. After one full hour with a wonderful Kindle tech support man, we came up with temporary workarounds. In order to use the Silk Browser... I cannot close the last tab on the browser and I cannot add any new tabs. I can only access websites through the existing listed backups, or enter a URL in an existing window to access a new site. This problem has been reported to Amazon and he assures me that it's probably due to the new operating system and the ticket will go over to the developers for a solution. #2. I signed into my AOL email account using the Kindle Email App and my AOL contacts which should show up each time I enter a couple of letters to the TO: line, are missing. These same AOL contacts do show up using the third party My Mail App which I downloaded during the major AOL connection problem that existed with Kindle and AOL for six weeks from August through September. Linda, a great tech gal, wrote up a ticket on this software problem with Kindle's Email App and AOL email. She also assured me that the Kindle geniuses who built this version would get to the bottom of this new AOL/Kindle Fire problem. In the meantime, I will use the MY MAIL third party email application for sending my AOL emails. Other that these two glitches, I am enjoying my new Kindle Fire HD 10. It is very responsive and fast, which is why I waited so many years before buying a newer Kindle Fire. The specs on this unit are closer to the outstanding specs of my previous Kindle Fire 7 HDX from 2013. I bought a Fire HD 10 cover, and also a screen protector. I will be playing with this for a few hours and I will update this review if I encounter any other glitches. So as of this moment, I will give my new Kindle Fire HD 10 four stars, until the 2 issues mentioned above are remedied. I am counting on the Kindle Fire gurus to fix these problems pronto.