Bests & Worsts Reviews from Amazon

We ordered 3 different pools before finally going back to this one the XTR 24x12. This included two rounds and the smaller 18x9. Finally we choose to order this one. Delivery was easy and smooth! The box was heavy but the box came in good condition. No damage. You must level your ground before even thinking of installing this pool. We rented a skidder and leveled the best we could. We followed the grading with rock dust and then sand. I know some say not to use rock dust or sand but we would never have gotten the ground level without. Our local pool company even recommended rock dust as it is what they use on their professional pools. The leveling took around 4 days to complete. We finally were able to put up the pool after many hard hours leveling the ground. We laid down the ground cover but we also used a thicker felt material under the ground cover. As the ground cover is a measly thin piece of tarp. Highly recommended something other than the ground cover IF you’ve used rock dust or have a rocky area. The assembly wasn’t hard, we did install all the side poles together before sliding them in the sleeve even though the instructions recommended installing one by one. Which is nearly impossible to get them connected once they are inserted in the sleeve. Assembly took about 1.5 hours with my husband and myself ( I’m pregnant). It’s very easy and doable if I can do it 6 months pregnant. Once we got the pool together we started filling. It is IMPORTANT to watch the legs as you fill and make sure the ground is level to keep the legs from buckling under the pool as it fills. It took about 11 hours to fill the pool using two water hoses. Another thing that is a MUST is the corner L pieces don’t fit in a certain grove, they move around to adjust to the filling pool. We made a huge mistake and didn’t watch the corner L pieces. These move as the pool fills and one end almost came out which would have resulted in the pool collapsing and possibly ripping right as it was almost completely full. Ensure to watch the L corner brackets and make sure they don’t slide all into one side while filling! Because the one corner did that the pool had huge bow in the middle but we were able to fix the L bracket by tapping it with a rubber hammer. The pool bowed in on each side till it was full, and I mean full to the line of the sleeve. We started to worry bc it was taking so long to straighten out. Another important aspect is if you use sand or you install on any soft surface use pavers under each leg. We did not do this and the legs have sank down into the sand. Which we won’t be able to fix this till fall when we go to winterize it for the winter. After how long it took to level the rock dust, sand and assembly the pool we are taking our chances on leaving it up throughout winter. The pump that comes with the pool is really good! I believe it will do it’s job and hold up very well. We bought the sand which only cost $15 for the pump! Overall this is a great pool! A little pricey but well worth it. If you’re thinking of getting a pool this is the one to get! If you’re between the 18x9 and 24x12, go with the 24x12!! It’s a great size and I would imagine the 18x9 would be to small!