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495
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ranked #36,980 most helpful out of 571,544,897 reviews
★★☆☆☆
Arrived with missing hole in the frame - impossible to assemble if following directions
The frame seems sturdy and looks very nice once properly assembled. However, there was an issue with the one we ordered. It was soldered/drilled wrong such that a necessary hole did not line up on one side. We double and triple checked the directions, pictures, and brought in a few friends/family just to get other opinions, hoping someone would point out what we were doing wrong. But no, the product shipped to us had been welded/drilled wrong and we were left with a frame that could not be put together. With a half assembled frame and torn up packaging, we didn't much fancy dealing with a return, so we made our measurements, got out the metal drill bits, and drilled an additional hole where there should have been one and it worked! The frame is now sturdy and functional. However, having heard nothing from the company and having no way to contact them about this bad unit, I cannot recommend them.
November 2017 · Home and Kitchen · verified purchase
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