Bests & Worsts Reviews from Amazon

I must admit - I loved my Origami the entire time it worked correctly. It looked bad-ass. It was a Transformer. The power fold/collapse was invaluable for trying to get the dog, the kid, and the stroller all down the stairs and ready to walk. My Origami and I had a year and a half of bliss... ...but then... ...if you are out of warranty (or are the second owner or something), they offer no solution to any technical problems. You can't buy replacement parts. You can't get a repair. What you CAN get is a discounted brand new stroller for over $300. My particular problem is a single metal piece that has broken. It's not a software glitch, or anything else complicated. It's a simple physical thing which I was willing to pay to replace, but I don't have that option because they won't sell it to me. It never even occurred to me when selecting a luxury stroller that I might be unable to obtain service for it down the road. A simple Google search confirmed that just about every other stroller company out there offers replacement parts, and I would have never chosen this stroller if I had known. Be forewarned, friends. (I do have to point out that 4moms customer service is amazing. They are responsive and seem to truly care. Unfortunately, this crappy policy decision has ruined an otherwise great company.)