308
people found this helpful, as of 2023
ranked #81,530 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Too Slow and Untrustworthy
I purchased this as a Christmas gift for my father, but as I type this eight weeks later I wish I hadn't. I was as excited to give the gift as he was to receive it. However as I stated, EIGHT weeks later, and still absolutely nothing has been reported. We dropped the kit in the mail on Christmas day, but even from Phoenix, AZ it still took apparently a week and a half to reach the lab. That was the last completed update. Today is February 17th and I feel like I was sold a $100 box. This has been a complete rip off, and I highly advise anyone considering 23 and Me as a gift or for themselves, to go with another company. As it stands, I was sold a $100 box with a plastic lab tube. I would say they are far too slow and at this point not trustworthy.
February 2018 · Health and Household · verified purchase