Bests & Worsts Reviews from Amazon

I really like it!! Most powerful hand vac I have ever owned. BUT!!! "UPDATE" This vacuum failed after 2 months of use! As per the documentation included with the product I contacted Shark and they sent a replacement battery. The battery was the wrong one and did not fit. Called back and they told me batteries are customer responsibility and I could buy one. I read the other reviews on Amazon and decided the Shark was not worth repairing. I would be throwing good money after bad.. Shark went in the garbage can. Euro Pro and Shark have the worst customer service and products I have ever purchased on Amazon!