116
people found this helpful, as of 2023
ranked #236,818 most helpful
out of 571,544,897 reviews
★★☆☆☆
Problems after a year, customer sercice is awful
Worked well for about a year. Fairly lightweight and good power output and lasted well between charges. After a year capacity diminished significantly and fittings became so loose it was impossible to recharge or use with an a/c device. Customer service consisted of: “thank you, for letting us know. we will tell our designers and engineers. Unfortunately you are outside of the warranty period. No we dont give partial credit for defective products. There is no way for you to call and speak with somebody. Please order on amazon”.
For such an expensive product it’s unforgivable. We biught 5 and all became unusable within a year. And terrible customer service.
Somfigure you’ll get anyear -18 months of usability and then throw it out.
October 2018 · Unknown · verified purchase