Bests & Worsts Reviews from Amazon

I bought this laptop for 2 reasons; the 16GB/512GB extra storage, and the active stylus. First the bugs; there's no way to know these things until after I bought it. The charger isn't a USB-C which is the new fad, it's one of the old style. The charger is much smaller and lighter than the others I have used, so that's a plus worth mentioning, just not as small as a phone charger... The USB-A port doesn't go all the way in - on both sides (WTF?) the USB-C ports do though. The SD card slot has a similar problem of sticking out too far for comfort. The stylus position is right next to a screw hole, so a few times I have tried to rip out the screw trying to pull the stylus out... You have to get used to the position, or actually pull up the side to check where you are grabbing - it's just way too close. There is a noticable gap between the base and screen, with a fan out the back trying to use that space for ventilation - which isn't used well since the laptop heats up (this is when using a heavy data-cruncher) to an almost un-holdable temperature in just a few minutes. During 'normal' usage, the temperature is well regulated and comfortable, but under high loads it can't be on a lap. Sound and video are superb =) I wasn't looking for high quality video, but my expectations were exceeded. Great for binging. The battery lasts (these are guesses, not calculations) for ~8 hours doing text editing, ~6 hours binging on youtube, but only ~2 doing data crunching Second the stylus. I need a stylus to write math formulas down during video conferencing. It works pretty accurately, but the main problem is that the screen is too flimsy to support writing on it even if i try to put my other hand behind the monitor. If I try to rotate to tent-mode the writing works better, but the camera can't figure out how to flip itself (and there are no app options to flip the camera vertically), and similarly I can't just put it down flat because it wants to change to tablet mode, and can't see me on the ceiling... The big problem with the stylus I found out when I contacted customer service. I expected to get a few extra tips for the stylus in the box, but no. I asked if they sell the tips - they don't. I asked which tips are the right size - they don't know. I asked what styluses are compatible - they said the one it comes with. I asked if they sell the stylus itself - they do, but they don't know how much it costs unless they order it (WTF?) and can't order one unless the original is broken... So the one tip on the one stylus is all you get if you buy this. When I was using it I also found out the hard way that the stylus battery only lasts about an hour, but can be recharged in just a few seconds. Very disappointed in the no-replacement of the stylus. Third the storage; The RAM is 16GB of DDR4-3200 dual-lane. I don't know why they can't say that in the tech specs, but they didn't. The hard drive is 512GB, but came with 50-60GB pre-filled.