Bests & Worsts Reviews from Amazon

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146
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ranked #212,152 most helpful out of 571,544,897 reviews
★☆☆☆☆
Takes some getting used to
I bought this microwave to replace our (perfectly good) huge 1200W Panasonic microwave. We simply wanted more counterspace and didn't need one so big anymore. We pretty much only use it for reheating and for popcorn - it does the job, and I'm somewhat surprised that it doesn't take that much longer than our previous microwave, even though this one has roughly 2/3 the wattage. It is taking some time to get used to the button layout, but that's not the fault of the microwave. It holds our dinner plates (10.5") perfectly, should hold 11" plates just fine. Also holds insulated travel mugs fine. The carousel seems to move fairly fast, so you have to be sure the travel mug is put right in the center of the carousel. I do have three minor "complaints": 1) the "Reset" button is awkward to me. It's nowhere near the "Start/Stop" button, and it seems like it should say "Clear" instead of "Reset", but maybe that's just me. 2) the microwave slides on the counter. Seriously. When you open the door, you have to put your thumb on the display panel or the microwave will simply slide forward. I solved this by putting little rubber self-stick pads on each leg. No more sliding. 3) I wish microwave manufacturers would use the "flat" type plugs, like the kinds used on refrigerators so you can push them closer to the wall (we have ours on a counter that's 13" deep so we need every possible inch). The type of plug they use makes the microwave stick out from the wall several inches. I understand they need ventilation, but 1" should suffice. Also, if you don't put the rubber pads on the legs to keep it from sliding, it will cause the microwave to keep pushing against the plug, putting pressure on the cord at the plug, eventually possibly bending it to the point of breaking, causing a potential fire hazard - I know this from experience :( My other concern is brand reliability. We had our Panasonic for 8 years and it still ran like a top. Prior to that we had a Sanyo purchased in 1991 that is still working today. I hope this brand proves just as reliable. UPDATE 6/7/14: I have changed my rating from 3-stars to 1-star. Clearly I should have used the microwave longer before writing my review. A huge complaint: the glass plate that goes on the carousel shifts VERY easily. Every time I put something in the microwave, I have to re-center it on the carousel. If you're not very careful when removing your item from the microwave, the glass plate will slide out as well. This is what happened yesterday - I ended up with 1000 tiny shards of glass on the floor because it slid right out. I'm very disappointed, and cannot recommend this microwave to anyone. While I realize this was user error, I should not have to re-set the glass plate during/after each use, and I certainly shouldn't have to worry about it shifting so easily. In the 10 years that I owned my last microwave, I never once had to re-center the glass plate.
January 2014 · Unknown · verified purchase
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