Bests & Worsts Reviews from Amazon

I purchased this tile back in June brand new. Three months later, in September, the tile started becoming unglued and completely separated into two halves along the glued seam. The tile was not subject to any drops, stresses, or other physical damage besides it's intended daily use on a key ring. I contacted Tile chat support and spoke with Jaffet D, who reviewed the photos of the Tile showing zero physical damage and stated my tile could not be replaced under their 1-year warranty because it was physically damaged and offered me a measly 20% discount on a replacement. The product coming unglued after a mere three months is a clear manufacturer defect that should absolutely be covered under their warranty. I brought this up to Jaffet and he said he "would see what he could do". After an extended wait, he said he could not get in touch with the higher level support and offered to email me with a resolution. I did not received an email and had to reach back out to support to follow up. Later that day, I received a reply from Jaffet reiterating that there was physical damage and I would not be covered under warranty and again offered the same crappy 20% discount on a replacement. Based on this interaction, I would absolutely not trust that you will be able to obtain proper warranty service from Tile and they will lie and state that "physical damage" occurred without any written or photographic evidence of physical damage whatsoever. This was a clear case of manufacturing defect and they completed failed to honor their stated warranty. Will absolutely not be buying any more Tile products and recommend others do the same, especially if they prefer to buy from companies that stand behind their product. Shame on you Tile.