Bests & Worsts Reviews from Amazon

My fridge died after 5.5 years, no cooling. LG repair sent A&E Factory Repair out to fix it. Tech said the compressor was dead, order a new one and 4 weeks later came to install. Put in new compressor and found there was a leak in the system. Found the leak in the yooder loop (inside fridge) which is repairable. Tech told me to call LG and escalate to level II repair and told me the "sealed system" was covered in warranty as was the compressor so LG would compensate me because sealed system was unrepairable. LG said tech had to call and escalate, I could not even though I had the paperwork saying it was unrepairable. Tech would not return calls and did not escalate. Called A&E and they could not contact tech. I went round and round with LG and A&E for weeks. Finally LG customer service said they would try with my paperwork to escalate to level II. They tried but the escalation was rejected by LG. More weeks of calls and my claim was moved over to "Executive Services". "Sandra" of ES said, no problem, she could make the referral happen, would call "tomorrow" and the problem would be resolved. Two weeks later, nothing resolved, no calls or response form Executive Services. The last try was to send an email to the head of customer services Matt Corn. Message sent, no response. LG has no customer service and does not stand behind their warranty. They create a situation where A&E (their contracted repair service) won't refer to LG level II (which LG requires) if the repair involves LG to compensate the customer. I WILL NEVER BUY ANOTHER LG PRODUCT, NOR SHOULD YOU!!