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191
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ranked #173,804 most helpful out of 571,544,897 reviews
★☆☆☆☆
DO NOT SIGN UP FOR THIS CARD!! SKETCHY BUSINESS PRACTICES AND DELIBERATELY EVASIVE CUSTOMER SERVICE REPS!!!!
Horrible. Do NOT sign up for this card. I applied for this line of credit and received a new Amazon card in the mail. No card was ever received in the mail. I keep getting phonecalls about $700+ worth of charges, but no customer service agent can give me an itemized rundown of what has been charged to the card. Customer service won't send me an itemized bill in the mail. I can't create a login, because you need your card number to do so. I have no idea whether the charges on the card are from my Amazon account or fraud. The customer service agents are useless. Apparently, I am expected to blindly pay my mystery bill over the phone, but cannot actually gain access to any specific information for my account. SEND ME AN ITEMIZED BILL SO I CAN PAY ANY LEGIT CHARGES, CONTEST FRAUDULENT CHARGES AND THEN SHUT THIS ACCOUNT OFF!! YOU SHOULD BE ASHAMED OF YOURSELVES FOR CONDUCTING BUSINESS IN THIS MANNER. IT IS BORDERLINE FRAUD!!!! Update 11/12/17 -- It has been four months. I still can't access my account. I was initially permitted to make a payment over the phone, but now am prevented from doing so. I can verify all personal information including my social security number and security codes texted to the phone number I listed when I opened the account. I can't make payments. They won't send me statements. THIS SHOULD BE ILLEGAL!!!!
September 2017 · Unknown
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