Bests & Worsts Reviews from Amazon

Eleven months after we purchased this machine, the coils kept freezing up even though the room temperature was 70 degrees. Frigidaire has a one-year replacement warranty. After six phone calls to Frigidaire and three email correspondences over a period of six weeks, the corporation was finally ready to make a replacement. However, because the unit failed during our rainy season, our carpeting and furniture began to smell moldy several weeks after the unit failed. I had to purchase a new GE dehumidifier because the replacement was not done in a timely manner. When I finally got the call that I could pick up the replacement, I was told I would have to pay a $25 disposal fee to get the new unit. I refused to pay, as I believed Frigidaire should have at least paid for disposal, since I had to purchase a new dehumidifier. Frigidaire refused to pay the disposal fee, and it also refused to refund my purchase price. I don’t intend to purchase any more Frigidaire products, as their replacement policy isn’t done in a timely manner.