Bests & Worsts Reviews from Amazon

I would give it more stars if it weren't for the company policy requiring my credit card to be on file to manage this device. Here's part of the response I received from ChargePoint's support "Eric A" . "You must have a payment method set up in order to create a station, this is a requirement of setting up an account." So I have no choice but to have degraded use of a device I purchased *OR* I get to expose a credit card number to a company that doesn't provide services that I want. Thanks ChargePoint, the one star rating stands until I can use my device hassle-free. another excerpt from their response (This one takes some serious hubris to deliver with a straight face) "We are always looking for ways to improve our end user experience and we appreciate you taking the time to contact us." If that were true, ChargePoint, you would have offered me a method to create an account without signing up for your public chargers SO I CAN USE THE DEVICE I PAID FOR. In order to manage the device you have to download the app to your phone. ( no big deal) In order to use the app, you have to create an account with ChargePoint. (Again, no big deal) In order to create an account with ChargePoint, you have to give up your credit card information so they can charge you $10. Conclusion = Chargepoint want me to pay for the privilege of using the device I just paid for = 1 star rating. Hey ChargePoint: If you had public chargers close enough to be worth signing up to use, I would still want to manage my device without signing up for your network.