Bests & Worsts Reviews from Amazon

We’ve had this product about 9 months. It recently stopped frothing. All the buttons work. It looks new. Just stopped heating and frothing. Over a week and no word from tech support when I reached out. I’ve had a lot of Breville products over the years. I haven’t had one of them last much over 3 years. This one didn’t even last a year. To pay top dollar for mediocre products, it is not worth it. If it lasted, this machine is great. I hope their support will get back to me with an easy solution. Normally they want me to spend a fortune on shipping their product back for service. That is a waste of time and money for new products.