Bests & Worsts Reviews from Amazon

Okay, so I got this phone for my Mom who is starting to have trouble with her eyes, as well as needing a hearing aid. This phone, as advertised, does indeed have huge numbers, and amplified volume so it was good for her. She is also not very tech savvy, so I wanted something simple, without whistles and bangs that she would never need, and would only confuse her. So for those reasons, I chose this phone, and I must say, that for the most part it was as I said, exactly as advertised. HOWEVER: there is one outrageous design flaw on this phone which I find mind-boggling, and stupid beyond words. Obviously this phone is meant for older people, or those with some disabilities, and therefore, needs to be as easy to operate as possible, without anything confusion in the mix. Okay... so WHY did they decide to put a MUTE BUTTON in the INSIDE of the receiver?! It is exactly in the middle where you hold the receiver, and with very little effort you will end up pressing it with your palm or fingers while talking on the phone, and suddenly the caller will not be able to hear you, and the poor victim of this phone will be shouting louder and louder while the caller keeps saying: "Hello? Hello? Are you still here?!?" Of course, since this mute button is "hidden" in the receiver handle, they would have no idea why they can no longer be heard. Talk about causing unnecessary stress! Even after you let them know when first unpacking the phone that there is a mute button in the receiver, and "to be careful" how you hold the phone (and why would you put a button there, so they have to "be careful how you hold the phone") I mean, you should not have that worry about "how you hold the receiver"!, Of course this is a warning they will quickly forget, and besides, holding the receiver by wrapping your hand around it is the normal way to hold a phone, yet these "design geniuses" decided that would also be the best place to put a mute button... right in the middle where you will be putting presser on it with your palm or fingers!. It makes no sense on a hundred different levels, including being extremely awkward, if for example you actually wanted to mute your voice, since you would have to put down the receiver, press the button, and then, what... put the receiver back up to your ear? And what if you were on "speaker phone", which is usually the main time you would use a mute button, now you have to take the receiver off the phone, and press the button... which defeats the whole reason for a speaker phone in the first place! There is plenty of room on the phone's face plate to put in this tiny mute button... where it is also easy to see, and access. So why hide it in the receiver? I would love to meet the person who designed this phone... I mean, for the safely of the world, I would at least like to know that they are not also allowed to operate a vehicle on the road, or are allowed to breed, or God forbid operate farm machinery. For this reason, I give this a one star. It takes an otherwise excellent simply designed phone, and turns it into a bad joke, like a whoopee cushion, or those jar of "nuts" that when opened, springs out a fake snake. There is no other reason whatsoever to hide the mute button in the receiver, except, perhaps, to film a a mean-spirited practical joke when your senior loved one suddenly finds the caller unable to hear them... a video you then put on YouTube. Unless they someday take away this mute button in the receiver, stay away from this phone... and find a phone that was designed by someone from this planet, who knows how to dress themselves, and can spell their name.