191
people found this helpful, as of 2023
ranked #173,773 most helpful
out of 571,544,897 reviews
★☆☆☆☆
DO NOT WASTE YOUR MONEY! Find a better brand!
A year ago when I first received this I would've given it a stellar review. Worked great for about 6 months, then the battery suddenly stopped holding charge for more than 1-2 minutes at a time. I've followed all instructions as far as properly charging and it doesn't make a difference. After the 6 months performance plummeted. Despite keeping up on maintenance (regular filter changes, cleaning product, charging according to manufacturer's instfuctions), the suction power dropped to half of what it was originally, would hardly even puck up clumps of loose pet hair and ligbt debris, crumbs, etc. At this point, 13 months after my purchase I'm ready to throw it in the trash and search for a new brand entirely. This week it decided to stop running after 10 seconds or less after switching power on (see video posted by another reviewer, same exact issue). Way too many poor reviews on recent B&D handheld, cordless vacs. I'm so disappointed as I did extensive research in the beginning and found this model to be rated better than many others of this brand. It proved to be a flop, and a complete waste of money. WILL NOT RECOMMEND this brand or model to friends or family anymore, and know several otbers personally who have run into same problems with this exact model. I'm not sure where all the positive reviews are coming from, but I hope these folks provide an honest update in 6-8 months time.
June 2018 · Home and Kitchen · verified purchase