454
people found this helpful, as of 2023
ranked #42,945 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Time to buy BETTER QUALITY
This is basically a very good little machine; BUT, if you do happen to get a defective machine that lasts past the Amazon return date (30 days) and have a problem Jardin, the parent company will basically do NOTHING for you. I bought my SECOND, identical bread maker to replace an older unit that had served well for a couple of years but had finally failed, on June 11, 2017. The new unit failed yesterday, November 9. About 10 minutes into the mixing cycle, the machine stopped, beeped continuously and displayed Error code EEE, temperature sensing circuit failure.
I called Jardine on their 800 number and after some troubleshooting, was told that the problem was that the room temperature was too high and that this caused the error. We re-set the error code by holding down the on/off button; something that I had already tried unsuccessfully when the unit initially failed. Because I felt the problem was intermittent failure and not room temperature (at the time 70 degrees on sunny fall, California day), I asked them to replace the machine because the problem was obviously intermittent and the machine was only five months old. I was politely told no.
November 2017 · Home and Kitchen · verified purchase