Bests & Worsts Reviews from Amazon

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514
people found this helpful, as of 2023
ranked #34,589 most helpful out of 571,544,897 reviews
★★☆☆☆
You can have a perfectly good cartridge in the machine
This printer has two dealbreakers. First, there is no override when it thinks it is out of ink. It "thinks" it is out of ink long, long, long before it really is. Most Brother printers have a secret sequence of buttons that you can press to bypass the low toner warning, but this one does not, and it completely stops printing until you give it a brand new cartridge. You can have a perfectly good cartridge in the machine, but if it takes the notion that you need to change cartridges, you cannot print ANYTHING. If you don't happen to have a spare somewhere, you are done printing until you go run out and buy one. So stupid to not have an override option. The other dealbreaker is that there is a heat fuser that is low quality and shatters. Based on what I can find on messageboard forums with other users having identical issues, this seems to be a reasonably widespread problem, and it happened to mine. It causes a smudged line the whole way down the page, to the point that blotches of ink are peeling off of the paper when it prints. If Brother had honored their warranty, no problem, but they've given me the runaround for weeks to the point it's not worth my time to keep arguing with them. Brother makes good printers, but stay away from this model.
May 2015 · Office Products
the product in question
Brother DCPL2540DW Wireless Compact Laser Printer, Amazon Dash Replenishment Ready
4.4★ · 4,876 ratings, as of 2023
worser bester