Bests & Worsts Reviews from Amazon

I wanted an upgrade from my old cheap ($1-$2 at best) USB2.0 card reader and desired to upgrade to the Anker 8-in-1 USB 3.0 Portable Card Reader. It was dead on arrival with no SD Card being recognized in my computer and shutting down my USB port until restart. I tried on multiple computers with both new and old SD Cards and got the same results. Luckily, no permanent damage was done to any of my devices but that is attributed to the quality of my computers and not this product. Tried to get a return the day after arrival and found it was marked as non-refundable by Anker. Luckily it was shipped by Amazon and they were able to give me a full refund anyway. Still, as both the seller and maker of the product, Anker should have taken responsibility for their product and I should not have needed to relay on Amazon, a third party, to get a refund on a clearly defective product.