Bests & Worsts Reviews from Amazon

After paying for the introductory price, I then move to set up my account so that I can access my "new" account. After receiving confirmation of my new account set up being successful, I attempt to access SkyFit but find am unable. Skyfit system tells me I need to register. I thought I had but maybe I missed something so I move to register again. Yet when I try to do this, Skyfit wants me to pay again which I refuse to do. I sent an email to Skyfit explaining the issue. I get a response from Skyfit stating that are aware of this issue and that it lies with Amazon. The email continues to state that I need to get a hold of Amazon to fix the issue. Quite honestly, I felt like a ping pong ball being bounced back and forth. I canceled my digital subscription. In my response to SkyFit, I explained whether or not the issue lies with Amazon, I as the consumer should not have to be the one reaching out to Amazon, it should be SkyFit. Someone forgot to attend Customer Service 101 class.....