Bests & Worsts Reviews from Amazon

Wife loved it. She used it as a carry on about 5 times without issue than she checked her luggage. After one trip through baggage handling the shell cracked. It must have either been thrown or had a bunch of weight on it but starting from the side handle a 8 inch crack to the corner. Now the fun part we only owned the case for 9 months and it has a 2 year warranty so i figure id try to contact the company. I wrote a nice e-mail through their contact us tab because there is no phone # to contact them I haven't heard back. Apparently as per their website if you don't register the suitcase they wont even speak to you. To make a long story short and confirmed by the airline this suitcase is not strong enough to be used as checked luggage