Bests & Worsts Reviews from Amazon

I've been buying versions of this shoe from New Balance for over 20 years but no more. When I started buying these they were made in the USA and the quality was very high. An old pair finally gave up in October so I ordered another through Amazon. I was deeply disappointed to find this pair to be made overseas. I first noticed the very light weight, much lighter than in the past. It's now December and the souls of both shoes are coming loose from the uppers. Amazon won't take them back. New Balance wants me to pay to return the defective shoes then do without shoes for several weeks while they process the return and decide what to do. I'm 70 years old and not about to go barefoot because of them. What happened to the practice of sending a replacement for a defective product along with a prepaid label to return the bad shoes?? I guess I'll try to make do with them as long as I can then buy shoes from a maker who want's my business. Be aware that New Balance doesn't stand behind their product. My tenure with them is done.