Bests & Worsts Reviews from Amazon

Be aware their so called flagship Asus ZenBook Pro Duo UX581…some of the units have fatal flaw in which the brand new 2.5k laptop will take more than 9 minutes to boot (watch the clip) the power button and the pad will blink for a second and than goes blank..It constantly does that for full 9 minutes did everything from security patches to latest build of windows plus charge the batteries in full ..no fix..in short I have done every trick in the textbook but the results were the same …it acts like that once you turn it off and than turn back on .otherwise once fully booted (after 8 minutes that is) it restarts fast just like normal the tech support from ASUS was super horrible the man I spoke to from their tech support was not helpful at all and admitted the unit is faulty than suggest me to send the brand new 3 days old laptop for repair and gave me the case number... say what …. No thanks… Amazon was there TO rescue not only Amazon is picking up the unit but also sent me the replacement ..5 stars to Amazon and zero stars to ASUS …so if you encounter the same error …explain to Amazon and get your replacement from Amazon DON’T EVEN BOTHER to contact ASUS tech support they are answering all questions here on amazon but they have different face when you contact them and tell them your laptop is faulty what a shame ..i am giving 5 STARS to Amazon for their help and support that is why Amazon is becoming king in the market ASUS should learn the meanings of customer /tech support service from Amazon ....