426
people found this helpful, as of 2023
ranked #47,635 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Bad Bluetooth connection
As much as I like these earbuds, I have had one major issue with them. Let's start with the good. For 70 bucks, these are one of the best bang for your buck options out there. Sound quality is good, comfort is good, and they are great for working out. The earhooks make it almost impossible for them to fall out, even during intense activity. If mine worked properly, I would give these things six stars if I could. The issue I had was my Bluetooth connection. The earbuds worked fine for anywhere from 5-15 minutes. Then they would randomly disconnect from my phone and would not reconnect. The only way I could get them to reconnect was if I put them back in the charging case for a couple minutes and took them back out. I've tried to use them several times over the course of a few days and this happened every time. The battery is full and my phone connects to other devices, like my Apple Watch, with no issues. So I know it's the earbuds. I am waiting for a response from JLab to assist me with my issues. I'm hoping that I just got a bad pair and can exchange them for a new pair. If I'm able to get a new pair that actually work, I will gladly change this review to five star. These earbuds would be amazing for me if they actually worked. But with them only lasting several minutes before I have to take them off, I have to stick with this review for now.
July 2019 · Electronics · verified purchase