Bests & Worsts Reviews from Amazon

I purchased the UN65D8000 in mid-July. Upon having the television mounted and installed (after testing that it worked), I watched it for about an hour. At some point in that time, the entire left half of the screen turned purple. I spoke with Samsung directly, as the item had a warranty. I called them at least 4 times, twice having it escalated, to no avail. Every time I received the same answer, "We have recorded your issue, and will have a partnering repair company contact you". Days go by, no call; over and over. Then finally I decide to contact their partnering repair company myself. But only after having them repair the television, return it, and having it not work again, did I get the explanation from the repair company of the procedure. Here it is: Basically the repair company has to call Samsung with the diagnosis, and Samsung determines what parts they are to use to repair it, and then they send them. Sounds fine, only that Samsung is trying to complete this warranty repair in the cheapest possible way. So, as much time as it takes going back and forth with repairs is what they are going to do. I bought a $5000 television, only to have 2 months go by without it working and no one seems to care.