Bests & Worsts Reviews from Amazon

Just as many other negative review described, I also received mine dead on arrival. Plugged it to wall, nothing happens and power turns off by itself. Contacted Amazon support for replacement and was told that - I need to wait 3 - 5 business days for someone in their team to contact me to troubleshoot it over the phone then if they cannot fix it they will process the return Contacted Samsung tech support who confirmed that the unit is defective but told me that - I need to ship back the units to their service center for them to repair it. They won’t provide replacement unless they first try fixing it few times. He, then, said he personally wouldn’t want his brand new unit repaired to be used. He’d rather return it and get a different working unit. But I’m stuck with this garbage that Amazon wouldn’t even let me return or replace immediately but rather have to wait for them to “verify” this is a defective unit. Should’ve known not to take my chances when there were significant number of other shoppers receiving a defective unit. Save yourself from the headache. Do not take your chances