Bests & Worsts Reviews from Amazon

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271
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ranked #100,379 most helpful out of 571,544,897 reviews
★☆☆☆☆
Great Idea, Major Flaws
This swatter worked great for first 3 months, killing any crawly meeting its deadly grid. Then it stopped working. Replaced batteries with fresh. No go. Vendor response about one-year warranty received referral back to Amazon and its labyrinth of elusive contact elements, which does not even include warranty issues. I'm confident Amazon will settle claim equitably, but this was a real hassle. No confidence this big-buck item will work after just a couple months. Don't buy! UPDATE -- September, 2013: Buyers should know that the manufacturer (Sourcing 4U UK) will not support any warranty on this lame product. Amazon will, however, and provides a prepaid shipping label for return of the item. YOU SHOULD KNOW they have the nerve to assess a "restocking" fee equal to 20% of what you paid and which is deducted from your refund. This is an ATROCIOUS practice, in my opinion, to further penalize a disappointed customer with an insulting fee. If a product is defective, the customer should be entitled to a full and unconditional refund within the stated warranty period. "Restocking" fees have their place, when a customer returns an item for no reason; not for defective products upon which the customer has relied to work properly. --Priscilla (Irate)
August 2013 · Patio Lawn and Garden · verified purchase
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