3,090
people found this helpful, as of 2023
ranked #1,143 most helpful
out of 571,544,897 reviews
★☆☆☆☆
What a waste... updated a year later 8/21/19 subscribe to use camera roflmao
As the proud owner of a lovely 9 week old pup... I am stuck with the separation anxiety. I want to know how he is doing and reassure myself that I will not receive any complaints from surrounding condos. The app blows. I cannot get it to connect most of the time... despite the lighting system showing it is connected. If I unplug the system and try it works for one round then doesn’t... super helpful for $200+. Now when I first got the device and uploaded updates etc... it tells me that I can have access to “premium feature” that are “free for now”... motion detection, etc.... who pays for their camera to work!? Are you kidding me? That is a premium function?!? I can get a $20 camera that doesn’t launch treats, but offers more functionality and reliability than the Furbo and it’s terrible software/premium functions. My expectations were for the device to work... not only does it not work, they want to charge you to use the device in the future... get out of here!!!
****1+ Year Update****
Ok... I was to lazy to repackage and send Furbo back. I kept it, against my better judgement. Pros: connectivity is much better... it’s a camera that launches treats, Realistically, you won’t use treat launcher. Cons: you officially have to have a premium membership to get alerts and use the Furbo to it’s “full potential.” My English Bulldog is still a pup in my eyes, a full year later, and I still get sad leaving him every morning. With this being said, I liked being alerted when our dog walker came to take him on his mid-day stroll around the city. No longer do I have this luxury, because I refuse to subscribe to my own camera... just to use my stupid Furbo. Full disclosure... if the premium features were included (which I had expected the functionality was included in original price) I would raise my rating. The fact that I had to purchase, navigate the bugs, reset my password several times, and be asked to provide a card to account to use functions... still crazy to me.
April 2018 · Pet Supplies · verified purchase