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568
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ranked #29,094 most helpful out of 571,544,897 reviews
★☆☆☆☆
Bought in August, dead in November - Seagate says no warranty!
Wow, what a disappointment. This was purchased back in August as an external backup device for my pc. My computer is run with a Tripp-lite battery backup and the power also goes through one of my high-end surge suppressors. There has been no power fluxes or storms since I bought this. I've been working in the computer industry since the 1980s so I'm well aware of system operations and what can cause damage. No heat variations, the drive was never bumped or moved. Nothing. Today I noticed an alert on my backup program. No Seagate drive is seen in Disk Management. I tried the device on a 2nd computer in the house and it is dead. Dead dead dead. UPDATE: I went to the Seagate website and entered the drive and serial number. As mentioned earlier this was bought in August 2016 here on Amazon. The date of manufacturer on the drive is 02/27/2016. Seagate states "the warranty has expired". It powers up okay and the blue LED is illuminated. There's no dreaded clicking or clunking and you can feel the drive is spinning, but all computers do not see it. I can't even try fdisking it because no hardware is being registered by my operating systems. Seagate used to be better than this. Thank goodness I do redundant backups.
November 2016 · Electronics · verified purchase
the product in question
Seagate Expansion Desktop 12TB External Hard Drive HDD - USB 3.0 for PC Laptop (STEB12000400)
4.6★ · 21,605 ratings, as of 2023
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