Bests & Worsts Reviews from Amazon

This makes a very weak cup of coffee. The design is completely different from a k-cup, with the water flowing practically straight through the device and picking up very little flavor from the coffee grounds. I just scanned through 30 pages of reviews on this item and managed to root out a few possible things to try before we give up on it(which I really don't want to do because I can't stand using all of that plastic that can't be recycled). 1 - Take a used, disposable K-Cup and cut it to size so that it can drop into the bottom of the My K-Cup. This was described by another reviewer as: removing the foil cover from the disposable K-Cup; empty it and cut out the paper filter (don't worry about it being perfect around the top); cut off the rim around the top so that it can drop into the reusable My K-Cup. Basically, this slows down the water's ability to leave the My K-Cup to the speed of an actual K-Cup, allowing for the water to actually pick up flavor from the coffee grounds. 2 - Use coffee that finely ground and somewhat packed into the filter (after having placed the cut piece of the disposable K-cup in the bottom). Here's hoping it works! Either way, you shouldn't have to go through all this effort and work-arounds to get a brand new item to work properly. *EDIT* We did try this method and my husband is pretty pleased with the results. It made a significant difference in the strength of the coffee flavor. I'm not sure he thinks it's as nice as the prepackaged containers but it's a cheaper, more environmentally sound solution that he's happy with.