Bests & Worsts Reviews from Amazon

Was happy with purchase until I got an E01 error code. Unplugged & plugged it back in. Worked OK until another E01 error code. The manual says this is a "non-resettable" issue code and that I should unplug and call customer support immediately. Now going thru a return and replace warranty process. Spent a lot of time on hold until I could actually talk to someone. Not happy with customer support and exchange process. "Advance replacement" means they will charge my credit card until they get the original unit back. Hopefully all will go well going forward. UPDATE: Returned original oven to Breville as per above. Breville shipped me a new one. Within a week I started getting the same E01 error message on the new oven. Another defective unit. Contacted Amazon and made arrangements to return the oven for full refund. THANK YOU AMAZON.