Bests & Worsts Reviews from Amazon

Hamilton Beach Countertop Oven with Convection & Rotisserie- 31104 I had TWO of these oven break after having them for LESS THAN ON YEAR! I would avoid Hamilton Beach products since they appear to be very unreliable. I have small appliances that last for years. But their ovens just don't last! My toaster oven broke AGAIN! This is the second oven that broke. You would think a toaster oven should last OVER 1 year? Well this oven broke for me TWICE in one year. I was sent a replacement oven and SURPRISE SURPRISE the second died just a few days ago! Both Hamilton Beach Toaster ovens (Model 311004) died WITHIN ONE YEAR! When I purchased one of these things and it burned out in less than a year Hamilton Beach wanted me to send them $25 to ship a replacement oven to me. And then THAT ONE broke in 8 months AGAIN! This is the WORST OVEN EVER! The replacement oven they shipped was covered in soot too! It was like they shipped it on a locomotive burning coal! I bet that oven was sitting in some dusty warehouse since it was offloaded from a container from China! Really the box was BLACK. It left a spot on the carpet! I had to send them a PROOF of DEATH picture of the oven too! Really I cut the cord, took a photo, and had to email it to them! It was like one of those scenes from a movie where they send in pictures of a hostage. The first oven that died just crapped out after a stinky smell of burning wires inside the oven. Nothing ever spilled inside the oven. This was burning plastic from the wiring. The second oven just up and died quietly when I turned it on. Now I have NO OVEN! This last one was shipped to me September 29, 2014 and now it's dead! People like "inexpensive" products shipped from overseas because they THINK they are saving money. But if you have to constantly have to re-buy these small appliances OVER AND OVER again that INEXPENSIVE small appliance actually becomes VERY EXPENSIVE! UPDATE: Hamilton Beach shipped me my THIRD oven, Model 31104. This one came in a nice shipping box with lots of air pillows. The product box was also UNDAMAGED. I took the oven out of the product box and noticed a HUGE dent in the top of the oven to the point of pressing the metal top of the oven in very close to upper heating element. I never used this oven at all. Don't they have inspectors in their Chinese factory? Maybe this is why my ovens last well under a year! So I sent emails with pictures to their facebook page, consumer affairs contact page, and FAXED them all this information. Ahh...the saga of my negative Hamilton Beach customer experience continues!