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I've used TurboTax for years, and always had problems with it. Always had to pay to efile, price goes up every year, and you have to buy it again, full price (rather than an update/upgrade) every year. And adding State returns, as most people have to do, almost doubles the base price. Now the final straw is this latest fiasco with paying for printouts. So they got caught trying to pull a fast one on their customers, and now they've backed off on it, and added free e-filing - which they should have had all along. But they've raised the price again this year so you're effectively paying to e-file anyway. No more TT for me. I'm going with Tax Cut, and will probably do so from now on, even if it were more expensive, just on principle alone. I'm done with Intuit.