Bests & Worsts Reviews from Amazon

I bought 6 of the 8" frames to give to family members after the birth of my daughter. I REALLY wanted to love these frames, being able to send remotely to all frames at once, SD card storage to allow adding photos in a huge chunk from the PC vs sending a few at a time after transferring to my phone first and with a newborn I could easily see sharing videos and didn't want to fill up the internal storage with wedding photos etc. I was setting one up for myself and discovered there issues that are deal breakers for me. 1. I bought a 32g SD card for each frame so I could easily share wedding photos, family photos etc. I copied a ton of photos to the SD card and inserted it into the frame and powered on the frame.... Only the photos I had sent to the frame through the app played, I went into the app settings and selected the SD card and the photos from the SD card played, but none of the photos I had sent to the frame through the the app played. I reached out to support and they confirmed that the frame will only play photos from one source at a time :-( my parents are 70 years old,there have enough trouble watching YouTube tv so trying to talk them through viewing photos off the SD card on the frame isn't going to happen. The 2nd huge issue is that there is not any option to shuffle the photos, they only play in the order added to the frame. The 3rd issue is that if you happen to send an incorrect photo through the app, there is no way to remove the photo through the app.... Again parents are 70 years old, trying to talk them through deleting a specific photo on the frame is not going to happen. The frames look great, photo quality is great, but the application that runs the frame has some flaws