256
people found this helpful, as of 2023
ranked #109,871 most helpful
out of 571,544,897 reviews
★★☆☆☆
Expected better quality control from Apple at this price point.
First off, out of the box these are the most extraordinary headphones I’ve over owned. The deep rumbling bass, clear mid and high range and the noise cancelling! Wow, it’s almost disorienting it’s so good! So, why the two stars? Three days after opening, I’m on a cross country flight when a popping, static sound begins filling the right ear cup. To the point where I had to take them off. I went to an Apple Store, where they explained I was out of luck with them and had to return them some other way. On top of the popping/static, they have stopped automatically pairing to my iPhone and ipad, requiring me to reset the headphones each time. Thankfully, Amazon has a longer return period for these. I will be ordering another pair and hoping for a better result. For nearly $600, i expect more from the product and from Apple support. I will update this review once this has been completed.
May 2021 · Electronics · verified purchase