Bests & Worsts Reviews from Amazon

Please do not purchase this brand. Ours didn't last 4 months before the heating element stopped working. I have tried several times over the last few weeks to get through to their customer service and they NEVER answer, it is the same run around, "leave your name and number and we will contact you within 48 hours..." and they never do! This is the worst experience with any 'customer service' we have ever had.