Bests & Worsts Reviews from Amazon

The sound on this headset is awesome. They fit so comfortably and I could wear them through the entire battery charge without a headache or head pressure. Then they started to fall apart. I bought in March, 2018 and within 3-months, the fabric inside the ear compartment started to fall out. Then a week ago, at 9-months of ownership, the center headband broke. I'm a middle aged adult who takes great care of my stuff. These were never dropped, thrown, or abused in any way, yet the broke in less than one year. I will say that warranty support with PlayStation was easy so far... I just shipped them back. Hopefully they send me some refurbs or something that I can sell, because I have zero confidence that a replacement pair would not have the same issue. It seems like poor construction. It's a shame, because I really enjoyed the headset until it broke and could even put up with the fabric issue. I cannot recommend this product. **UPDATE JANUARY 3, 2019** PlayStation denied my warranty request and are sending my broken headset back. They denied the claim because of physical damage to the headset. Hello, that's why I sent it back, because it broke, through no fault of mine. They said the service center makes the determination and there is no appeal or escalation. Not only am I disappointed, I'm out $18 shipping to send the headset back for warranty service that never happened. So all together I'm out $118 for headset that lasted 9-months. I would stay very far away from this headset.