Bests & Worsts Reviews from Amazon

I love the app and it has been very helpful in keeping a consistent morning workout routine. I do not love their customer service. I purchased a three-month membership as part of an Amazon daily deal. It was a great purchase at first and I planned to continue my membership through auto-renewal. They pulled access to my workouts without notice. Anyone who has tried to build a consistent fitness routine might understand how frustrating this is. The momentum I had going screeched to a halt. Their customer service said my membership expired, but it was still good and set to auto-renew in March. They sent several promotional emails, but no reminder email to keep my subscription going if they thought it was going to expire? I sent them a screenshot of the subscription status through Amazon. It's been over a day and they still have not resolved the issue. They gave no indication of when it would be fixed, nothing. You would think they would promptly restore service after clearly showing them that my paid subscription is still valid. Amazon's customer service has been helpful and apologetic about the issue, but right now the issue is with Fitstar itself. Fitstar has still done nothing to resolve this issue and there's been no communication on their part. Buyer beware.