Bests & Worsts Reviews from Amazon

Not at all happy with this product. The first use for battered shrimp proved to be successul but each use since has been a disaster. It takes 30 minutes to heat to semi crisp a precooked hamburger. Testing the temp, it appears to never reach the set temp. When I called customer service they had no solution but to contact Amazon which I will be doing with a return item request. I have now heard from said company. I have been awarded "permission to return" item but it is my privledge to pay the postage. I think this falls in the catagory of a 'rip off '. I agree with others, keep your money. Don't fall for the hype!!