Bests & Worsts Reviews from Amazon

I bought this one thinking since I had a Samsung TV it would work pretty easily. I was half right. It turned the TV on right away as well as a few ancillary functions but most of the important ones - in particular the channel changer did not work. The real deal killer is that the product comes with no instructions only about 30 misc samsung TV codes on the box with zero direction. Sure I could wade deep onto the internet to figure out a possibility of some special key combo where I could manually hit upon the samsungcode. But seriously, did I just say I would serious contemplate that? To do all the work that this company, if they had the smallest sense of customer service would try to troubleshoot that by offering instructions. Take a hike fellas, seriously