Bests & Worsts Reviews from Amazon

I had such high hopes for this bike rack. All of the reviews indicate that while flimsy looking, the stand will defy doubts and work perfectly. WRONG. I have a small hybrid specialized bike, nothing fancy. My boyfriend has a medium mountain specialized bike. Small and Medium sized bikes seem like reasonable expectations that this bike will hold, but we could not get it to hold the bikes in place. It seems like the older reviews are from before they changed materials? The rack I received did not have red details like I see in other photos. The grey grip that should hold everything in place does nothing. When we place a bike on the rack, the arms that are on the frame start to slide so that both arms are on one side, then the bike completely slides over and one tire sadly rests on the floor. Trying to add a second bike on top is an even bigger catastrophe as that bike does the exact same thing and it rests a tire on the bottom bike, looks hideous, and I might as well have leaned the bikes on the wall. I tried spacing the arms further apart, swapped the bike places, but with the arms slipping and sliding wherever they please, it just wasn't working. Such a hassle and waste of time to return it. I'm disappointed since I was looking forward to not having to mount something to store the bikes indoors. The search continues.