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ranked #10,378 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Not a quality burr grinder
I am incredibly disappointed in this product and in Amazon for having the wrong reviews showing for this product. I bought this grinder to replace our cheap hand grinder as a more convenient option. We usually do a medium grind for drip but wanted the capability of a fine grind for espresso. This grinder advertises that it can do everything from coarse to fine grind, but it seems that whatever setting is used produces an inconsistent grind consisting of some powdery grounds and the rest super coarse...so coarse that we aren't getting proper extraction and have watery tasting coffee. Even in the finest setting, the average grounds coming out are super coarse.
As for the reviews on Amazon, it seemed to have great reviews, but on further inspection, I realized that all the reviews are actually for completely different grinder. I just noticed that every review has a small note that it is for "style name: blades", which seems to mean that they are all for a blade grinder that is nothing like the GX5000 that I was shopping for. Not sure why this is, but it is very confusing and should be remedied.
Either way, if you are looking for a grinder where you have control over the grind being produced, I highly recommend that you look elsewhere. I will be trying to return this even though it has been used. If I cannot return it, it will turn out to be a total loss because it is unusable.
December 2015 · Home and Kitchen · verified purchase