Bests & Worsts Reviews from Amazon

Like most, this monitor was hxc out of the box. Wonderful picture quality, smooth 144hz, 1ms response time. Great for those of us who like to get sweaty or just enjoy some really beautiful gaming. It was great until the back light failed after about two months. No big deal, it has a three year warranty and I take good care of my stuff. ASUS doesn't care, though. Per their warranty, ANY physical defect will void the warranty. Regardless of the actual issue. Purely cosmetic damage will void it. Further detail below. After mailing it in for a failed backlight, I received a response that the warranty was void because there was a scratch on the screen. They send over low resolution photos to me of the most insignificant little scratch, you can barely see it. Repair: $185. I argued that a scratch on the screen could not cause the backlight to fail, and therefore it was the fault of ASUS and the warranty should still apply. The scratch caused no issues with the quality of the screen, no dead pixels, no color bleeding, nothing. They replied, confirming that the scratch was only a cosmetic issue, did not impede the function of the monitor, and the backlight could not have been damaged by it. Still, they want $185. This also does not renew the warranty, and any damage they may cause to the monitor during repair will also be at the cost of the consumer. For a monitor pushing $300, it's pretty awful to have a backlight fail so quickly. Please note that I turn off the computer when it's not in use, to include the monitor, so it was definitely not running 24/7. I'll be waiting for the Black Friday sales and spend that money somewhere else. Update: I took it to a tv repair shop. A bad capacitor and led driver. $40 fix.